TIDLOR Sustainability

The company has established sustainable development goals in alignment with the United Nations Sustainable Development Goals. These goals are rooted in principles of good governance, integrity, and fairness, ensuring the inclusion of all stakeholders. We carefully consider shifting economic, social, and environmental contexts that impact our operations. These factors form the foundation for shaping our business approach and strengthening our operational capabilities.

Deliver fair, transparent financial services and inclusive insurance products, including 0% installment options, to ensure accessibility for everyone.

TIDLOR Impact Report Card

How we measure and make the impact of financial inclusion more tangible.

Borrowers in our portfolio:

84% feel that our company has helped improve their quality of life.
73% agree with the statement, “Ngern Tidlor has helped me with my financial goals.”
18% were previously rejected for loans from banks before coming to Ngern Tidlor.
80% stated that our fees, interest rates, installment payments, and fines are easy to understand.
64% report an increased ability to manage and control their finances.
67% of clients with thin or nonexistent credit files are building good profiles.
80% of borrowers with good credit profiles at the time of borrowing maintained their standing through their relationship with us.

Our insurance clients:

58% purchased voluntary motor insurance for the first time with Shield Insurance Broker.
Among clients who used the 0% installment option for insurance:
- 21% would have downgraded their insurance policy;
- 9% would not have purchased insurance at all;
- 85% do not have a credit card.
If they did not have auto insurance and were involved in an accident, 50% of customers would not have any savings to repair their damaged vehicles.
98% believe Shield Insurance Broker’s sales process is transparent and fair.