The company is committed to organizing environmental conservation activities that actively engage employees and stakeholders on an ongoing basis, with measurable outcomes.

Environmental Impact Highlights

ขยายภาพ

Environmental Policy

The company is committed to sustainable business practices, grounded in environmental responsibility and engagement with all stakeholder groups. Emphasis is placed on minimizing environmental impacts from business operations, promoting efficient resource use, reducing reliance on limited natural energy sources, and managing waste responsibly to support environmental solutions.

The company's approach is guided by the principles of Reduce, Reuse, Recycle, such as reducing unnecessary resource usage, promoting waste segregation, and adopting digital processes in operations. Additionally, the company raises environmental awareness among employees.

Furthermore, the company organizes activities and projects that address community needs, ensuring business growth aligns with sustainable social and community care across all dimensions.

Environmental Initiatives for Sustainable Development in 2025

Revolving Cash Card (TIDLOR Card) and E-Billing and E-Receipt

Long-term goal

In addition to promoting financial inclusion, the Revolving Cash Card (TIDLOR Card) and E-Billing/E-Receipt service will contribute positively to the environment by reducing energy and paper consumption.

Monitoring system based on project metrics toward annual goals

In 2024, the company achieved significant growth on TIDLOR Cards, with over 735,000 customers utilizing our card services, facilitating over 10 billion baht in withdrawals without requiring customers to visit our branches. The introduction of our mobile app’s E-Withdrawal feature has been particularly successful, led to a substantial shift in customer behavior, with more than half of our customer base now primarily using our app for E-Withdrawals, catering to the growing demand for convenient and accessible emergency funds.

Resource Management

Energy Management

The Group manages energy efficiently across lighting and air-conditioning systems, promotes electricity conservation, and installs and maintains control systems

Long-term target
Reduce energy consumption per employee by 10% within five years.

Company electricity consumption

(unit: kWh)
2023 2024 2025
Electricity consumption 10,302,108 12,588,714 12,477,932
(unit: THB)
2023 2024 2025
Total electricity cost 58,237,763 59,274,404 54,690,584

NTL's Company Fuel Consumption

(unit: liters)
2023 2024 2025
Diesel 877,843 960,164 1,112,142
Gasoline 229,424 201,378 193,560
(unit: THB, excluding VAT)
2023 2024 2025
Total Fuel Cost 34,086,914 37,545,299 41,785,021

In 2025, the company switched to using LED light bulbs, and replaced fluorescent lights with solar-powered lights, reducing electricity consumption by 131,790 kWh/year.

Water Management

The company uses raw water and tap water, representing 100% of total water consumption. Water supply systems are regularly maintained. At headquarters, flow rates and sanitary fittings are optimized, and 100% of wastewater is treated through the building system.

Long-term target
Reduce water consumption per employee by 10% within five years.

Company Tap Water Consumption

(unit: cubic meters)
2023 2024 2025
Tap water volume 24,074 71,948 70,926*
(unit: THB)
2023 2024 2025
Tap water cost 481,476 3,557,009 4,258,723*
*2025 includes Provincial Waterworks charges for 1,308 branches.

Waste, Residuals, and Pollution Management

The company manages waste systematically under the 3R principle (Reduce, Reuse, Recycle), with effective waste segregation and stakeholder engagement to minimize landfill disposal. Environmental quality in offices and surrounding areas is monitored at least annually

Long-term target
Increase recycled waste volume by 10% within five years.

Company Waste and Residuals

(unit: kg)
2023 2024 2025
Total non-hazardous waste 206,941 239,538 189,439
Total hazardous waste 617 224 227
(unit: kg)
2566 2567 2568
Non-hazardous waste reused / recycled 23,663 20,700 23,628

In 2025, headquarters generated 165,860 kg of landfill waste. Recycled waste included:

Paper 20,917 kg, plastic 2,536 kg (redeemed for 10 recycled chairs for office use)
Aluminum 175 kg
E-waste 179 kg
Hazardous waste 36 kg
Infectious waste 12 kg, all transferred to licensed disposal providers

Air quality, odor, noise, and lighting met legal standards. No hazardous chemicals were used in operations

During the year, NTL conducted joint initiatives including e-waste collection to exchange for internet access for remote schools, e-Waste Day communication with Advanced Info Service Public Company Limited (AIS), and public awareness videos on proper e-waste disposal. Additional projects were implemented with SCG Packaging Public Company Limited (SCGP) and the Wake Up Waste platform by SCG Chemicals Public Company Limited, supporting correct waste segregation and recycling, exchanging waste for 10 additional recycled chairs for office areas, and promoting waste-sorting knowledge from internationally recognized experts.

Greenhouse Gas Mitigation

In 2025, the group recorded direct GHG emissions of 3,488 tCO2e and indirect GHG emissions of 6,224 tCO2e, totaling 9,712 tCO2e. Measured emissions across all three scopes and prepared its corporate carbon footprint as follows:

Long-term target
Reduction GHG by 10% within five years.
Greenhouse Gas Emissions 2023 2024 2025
Scope 1 emissions 2,923 3,058 3,488
Scope 2 emissions 5,997 6,293 6,224
Scope 3 emissions 730 832 604

Scope 1 - Direct Emissions

Item Fuel Type (liters)
2023 kgCO2e 2024 kgCO2e 2025 kgCO2e
Gasoline / Gasohol 91, 95, E20, E85 229,424 513,359 201,378 457,514 193,560 439,751
Diesel 877,843 2,409,328 960,164 2,599,922 1,112,142 3,047,932
Total energy use 1,107,267 2,922,687 1,161,542 3,057,436 1,305,705 3,487,682

Scope 2 - Indirect Emissions

Item Electricity Consumption (Kilowatt-hour (kWh)
2023 kgCO2e 2024 kgCO2e 2025 kgCO2e
Electricity consumption 10,302,108 5,996,857 12,588,714 6,293,098 12,477,932 6,237,718

Scope 3 - Other Indirect Emissions

Item Consumption
2023 kgCO2e 2024 kgCO2e 2025 kgCO2e
A4/A3 white paper (kg) 252,177 287,482 126,850 266,639 77,456 88,300
Tap water (m³) 24,074 12,232 71,948 57,185 70,926 56,372
Waste to landfill (kg) 185,349 430,009 218,903 507,854 165,860 384,794
Total paper, water, and waste 461,600 729,923 417,701 831,678 314,242 529,466
*In 2025, the total water bill for the provincial waterworks authority will cover 1,308 branches.

In 2025, operational improvements, product design, material reduction, and increased recycling delivered two additional environmental projects:

Tidlor Card
Reduced paper by 86,280 kg, cutting emissions by 98,359 kgCO2e
E-Billing and E-Receipt
Reduced paper by 59,058 kg, cutting emissions by 67,326 kgCO2e