Banner Anti-Fraud Policy

TIDLOR Sustainability

Anti-Fraud Policy

Ngern Tid Lor Public Company Limited has a well-defined Anti-Corruption Policy and an Anti-Corruption Program. The key principle is to provide guidelines for countering bribery and any form of corruption or violation of the policies prescribed by the Board of Directors.

We have specified measures and operating procedures for activities vulnerable to bribery. There are announcements and promotion of activities pursuant to the Anti-Corruption program as well as whistleblowing channels. We not only expect that all accounting records and documents are properly stored, but also that appropriate internal controls are established.

The Company is certified as a member of the Thai Private Sector Collective Action Against Corruption (CAC) which confirms our strong commitment to protect and prevent corruption in any form. This is firmly stated in our written policies and rules to ensure sustainable business undertaking. All board members, executives and employees are obligated to knowledge and sign the Anti-Corruption policy which is legally binding. They must explicitly agree to comply with the Anti-Corruption policy and guidelines as well as understand that any violation of such rules and policies will lead to disciplinary action.

Whistleblowing Program

The whistleblowing Program is another tool for ensuring Good Corporate Governance. The program allows all employees to report any violation of the Company rules or guidelines that they witnessed or suspect. The complaint will be accepted and further investigated to uncover the truth, correct the problem, and report to the appropriate executives and committee members. Information regarding the whistleblower and witnesses will be kept confidential. Retaliation against the whistleblower or any witness is unacceptable and subject to disciplinary action.

Available Complaint Submission Methods for Non-Employees:

  1. Fill information in the complaint template Click
  2. Email: or
  3. Postal mail: Ombudsperson, NgernTid Lor Public Company Limited,428 Ari Hills 9th - 15th floor, Phaholyothin Road, Samsennai, Phayathai, Bangkok 10400 or
  4. Postal mail: Head of Internal Audit Department, Ngern Tid Lor Public Company Limited, 428 Ari Hills 9th - 15th floor, Phaholyothin Road Samsennai, Phayathai, Bangkok 10400

Wrongdoing or Misconduct that Should Be Reported:

  1. Corruption, fraud, or conflicts of interest
  2. Malpractice, non-standard action, or abuse of power
  3. Unauthorized or improper use of the Company’s money, properties, or facilities
  4. Failure to comply with rules, regulations, and the Company's code of conduct
  5. Disclosure of the Company information without authority or consent
  6. Acts that intimidate the board of directors, executives, or employees of the Company

Clues that Should Not Be Reported:

  1. False or unreasonable information
  2. Defamatory or slanderous information
  3. Information that has no criteria, sufficient evidence, or facts

In order to make a complaint or give a compliment for our services or products, branch information, or other matters, please report here Click